Privacy Policy

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Privacy Policy

Privacy Policy

This Privacy Policy ("Privacy Notice") explains the collection, processing, sharing with third parties, preservation, security and rights you have regarding your personal data.

Summary Content

Scope and Consent

This Privacy Notice describes how we collect, use, share, store, and protect your personal data, and your rights related to it. This Privacy Notice applies to all applications and service offerings that reference this Privacy Notice, including our website, regardless of how you access or use them, including through mobile devices (collectively, the "Services"). By using our Services and/or creating an account, you accept this Privacy Notice and our User Agreement, and consent to our collection, use, sharing with third parties when necessary, storing, and protecting your personal data as described in this Privacy Notice.

Privacy Standards and International Data Transfers

We have taken appropriate security measures to ensure that your personal data is processed only for the purposes specified in this Privacy Notice. These security measures include, for example, measures regarding the transfer of your personal data to countries that may not provide an adequate level of data protection.

Collection of Personal Data

We collect, process and maintain your personal data when you use our Services, create a user account, provide information on the form to create a user account, update or add information to your account information, engage in user-to-user conversations, chats, or participate in dispute resolution, or otherwise communicate with us regarding our Services.

Use and Storage of Personal Data

We use the personal data we collect to provide and improve our Services, to provide a personalized experience on our site (especially by suggesting services and products you may like), to communicate with you about your account or our Services, to provide you with personalized advertising and marketing services, or to detect, prevent, and investigate fraudulent or illegal activities. We retain your personal data for as long as required by applicable law or as necessary for or related to our activities. In addition, we may retain personal data from closed accounts to comply with applicable law, prevent fraud, collect fees owed, resolve disputes, assist with investigations, enforce our User Agreement, and take other actions permitted or required by applicable law.

Your options

You can make choices about how we use your personal data to communicate with you. On your "Special to Me" page, you have options regarding email and SMS sending. You can also opt out of receiving commercial emails.

Access

We take measures to ensure that the personal data we collect is accurate and up to date, and that you can access and correct it.

Sharing of Personal Data

We may share your personal data with other members of the eBay Inc. group of companies or third parties. Sharing this personal data may be necessary to provide our Services and ensure your access to them, to comply with our legal obligations, to enforce our User Agreement, to facilitate the completion of product and/or service transactions between users in accordance with our Zero Risk System, to conduct our marketing and advertising activities, and to prevent, detect, minimize, and properly investigate fraudulent or illegal activities related to our Services.

Security

We protect your personal data by taking appropriate technical and administrative security measures to reduce risks such as loss of your personal data, malicious use, unauthorized access to your personal data, unauthorized sharing or modification of your personal data.

Important Information

This section contains some additional important information regarding your use of our Services.

Your Rights / Questions and Complaints

This section explains your rights pursuant to Personal Data Protection Law No. 6698. If you have any questions or complaints regarding this Privacy Notice, or if you wish to exercise your rights pursuant to this Privacy Notice or applicable legislation, you can contact us in writing.

Scope and Consent

This Privacy Notice explains the issues related to the processing of personal data such as the collection, use, sharing, storage, and protection of your personal data, and your rights in this context. Regardless of your access and use method, including those via mobile devices, this Privacy Notice applies to the www.akburo.com website (the "Site"), other linked websites, and all applications, products, and services (collectively, the "Services") owned by Akbüro, on which it is published and to which it is referenced. The use of our Services on the Site or the creation of an account on the Site is subject to this Privacy Notice, Cookie Notice, and our User Agreement, which you have accepted. By continuing to use our Site, Services, or creating an account, your acceptance of the Privacy Notice, Cookie Notice, and our User Agreement indicates your free and explicit consent to our collection, use, sharing, storage, and protection of your personal data to the extent and as described in this Privacy Notice, based on the information we have provided to you in this Privacy Notice. Since the information requested from you is needed to provide the Service; If you do not share such information with us, we may not be able to provide all of our Services fully and completely.

Personal data

"Personal data" means information that relates to an identified natural person or to an identifiable natural person from the data we hold or have access to. Personal data does not include aggregated data, anonymized data, or statistical data that does not relate to natural persons or to identified or identifiable natural persons.

Changes to this Privacy Notice

This Privacy Policy is subject to change at any time. We will also announce significant changes, which will be effective immediately upon publication on our website, via the Notice Board and/or by email. If you do not accept these changes, you can terminate your membership by accessing [My Personal Information > My Settings].

Privacy Standards and International Data Transfers

GittiGidiyor's commitment to providing the Service in compliance with its privacy obligations, ensuring that your personal data is processed only within the scope and for the purposes specified in this Privacy Notice, and ensuring adequate protection of your personal data is reflected in the organizational, technical, administrative, and/or contractual measures it takes. Your personal data may be transferred to members of the eBay Inc. group companies, and processed and stored on servers in the United States or any country worldwide where eBay Inc. maintains data centers, as specified in this Privacy Notice and subject to the conditions set forth in applicable legislation. We would like to remind you that the explicit consent you provide in this Privacy Notice also covers the international transfer of your personal data within the scope specified in the Privacy Policy, in connection with, and limited to, the purposes described. In such cases, where personal data is transferred abroad, all additional legal requirements and measures will also be implemented in accordance with applicable legislation.

Collection of Personal Data

We collect, process, and store your personal data when you use our Services, create an account, fill out a form on our Site, update or add information to your account, buy or sell products and/or services, participate in dispute resolution, or communicate with us or other users regarding our Services, and when you visit our Site. The primary personal data we collect is: Personal data you provide to us when you use our Services or create an account.

When you create an account, your identifying information such as your name, Turkish Republic ID number (not required), address, telephone number and e-mail address;
Content related to transactions you make, produced or linked to your account, including information regarding purchases or sales of products during transactions carried out within the scope of your activities on the Site;
Other content you create or that is linked to your account (such as adding products to your cart, adding products to My Watchlist);
Financial information related to your transactions (such as bank account numbers);
Email, telephone, invoice and other information used for the purpose of selling the product, including purchasing or listing the products, and information required for shipping/mailing transactions (such as tracking numbers and updated tracking information);
In some cases, information about your age, gender, interests, and likes that you provide to us when creating a user account or using our Services;
In addition, other information you provide through the forms on the Site, by updating or adding information regarding your user account that you have created for Site membership, by participating in dispute resolution, or when you purchase or sell products and/or services, or by otherwise communicating with us regarding our Services, and the contents of all kinds of conversations/correspondences, including those with users within this scope, and the records related to them;
Other information that we are required or permitted to collect and process under applicable law to verify or identify your identity;
In some cases, messaging and other correspondence content in order to evaluate complaints from our users or third parties regarding the receipt of unlawful, threatening, insulting and other unwanted messages.

Personal data we collect automatically when you use our Services or create an account

We also collect information about things like your use of our Services and your communications with us. This information is collected from devices you use (including mobile devices) when you use our Services, create an account, submit information on a form on the Site, update or add information to your account, communicate with users, participate in dispute resolution, or otherwise communicate with us regarding our Services. This information includes the device ID or unique identifier, device type, advertising identifier, and unique device token.
Geolocation information, including location information obtained from your mobile device. Please note that most mobile devices allow you to control or disable location services through an application within the device's settings menu.
Computer and connection information such as page view statistics, page incoming and outgoing traffic information, referring URL, advertising data, your IP address, browsing history and web log information.

Personal information we collect using cookies, web beacons, and similar technologies We use cookies, web beacons, unique identifiers, and similar technologies in our advertising and email content to collect information about the pages you view, the links you click, and other actions you take on our Services. For more detailed information about our use of these technologies and how you can control them, please review our Cookies Policy. Personal data we collect from other sources

We may combine the data we collect with data we receive from third parties and add it to your account information. For example, we may collect and use publicly available demographic information, additional contact information, credit check information, and information from credit rating agencies, as permitted by applicable law.
We may allow you to share information with social media sites or use social media sites to create or connect your account to those social media sites. These social media sites may provide us with automatic access to certain personal data they hold (such as information about the content you view, the content you like, and the ads you may have shown or clicked on). You can control the personal data we have access to, and the permissions you grant when you provide us with access to personal data stored about you on those social media sites, through the privacy settings on those social media sites. By associating an account managed by a social media site with your account on GittiGidiyor and granting us access to that information, you agree that we may collect, use, and maintain the information provided by those social media sites in accordance with this Privacy Notice.
You may provide us with personal data about others (such as a delivery address belonging to another person, information about the holder of another card you use for transactions) only with their prior express consent. You must also inform them about how we collect, use, share, and store their personal data in accordance with our Privacy Notice.

We would like to remind you that, within the scope and limits specified above, personal data may also include special personal data as defined in the current legislation (such as clothing, voice recordings with biometric features, information that may be related to health and sexual life to the extent that it relates to purchased or examined products) and that the explicit consent you have given in this Privacy Notice also covers the acquisition of such personal data and their use as described in this Privacy Notice.

Use and Storage of Personal Data

We use the personal data we collect to provide and improve our Services, to provide a personalized experience on the Site (specifically, by suggesting services and products you may like), to communicate with you about your account and our Services, to provide you with customer service, to facilitate communication between buyers and sellers to facilitate your purchases and sales, to provide personalized advertising and marketing services, and to detect, prevent, minimize, and investigate fraudulent or illegal activities. We may use and maintain your personal data as follows: To provide, improve, and personalize our Services.

To provide access to and use of our Services;
To provide Site content that includes products and services you may like;
To monitor your cart, My Views, and the "Products That May Interest You" section;
To provide you with access to your purchase history, points, internal messages and other features;
To provide you with offers and opportunities regarding campaigns that you can benefit from on behalf of eBay Inc. group of companies and financial institution partners, provided that we do not share any of your personal data without your explicit consent;
To customize, measure and improve our Services;
To provide other services you may request as described when we collect the information;
We may use geolocation information to provide you with location-based services (such as advertising, search results and other personalized content).

Communicating with you regarding your account and providing customer service

To provide you with notifications regarding your account, troubleshoot problems with your account, address your complaints and suggestions, resolve disputes, collect fees or amounts owed, contact you to collect your opinions through surveys or questionnaires, or otherwise provide you with customer service as necessary and confirm the information of the parties involved in the relevant transaction;
To contact you when necessary to perform our User Agreement, any other agreement we have signed with you, if any, or to fulfill the obligations or exercise the rights arising from such agreements and/or applicable legislation, and to prepare all necessary records and documents in this context;
To personalise and improve our advertising and marketing communications to make them more relevant to you
Contact you by email, phone, webpush, SMS or post to offer coupons, discounts and special promotions and, where you have consented, to keep you informed about our Services and the Services of eBay Inc. group companies;
To deliver targeted marketing, service updates, and promotional offers based on your communication preferences;
For these purposes, we may contact you via email, phone, web push, or SMS. If you have consented to be contacted, we will use the contact information you provide to contact you via email, SMS, or phone. When contacting you by phone, we may use methods such as an autodialer, pre-recorded call, or SMS. Please note that SMS and other data charges may apply.

Preventing, detecting, minimizing and investigating fraudulent and illegal activities

Prevent, detect, mitigate and investigate fraud, security breaches, suspicious transactions, potentially prohibited, prohibited or illegal activities;
To enforce our Privacy Notice, User Agreement or other policies;

We retain your personal data for as long as it is necessary and relevant to our activities and for the purposes for which it is retained. Additionally, we may retain personal data related to closed accounts to comply with applicable laws, prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with investigations, resolve user complaints, ensure the enforcement of our User Agreement, and perform other actions permitted or required by applicable laws. We would also like to remind you that we are obligated to retain your personal data for specified periods in accordance with applicable legal regulations, particularly Law No. 5651 on Regulating Publications on the Internet and Combating Crimes Committed Through Such Publications and Law No. 6563 on the Regulation of Electronic Commerce. If the circumstances requiring us to retain your personal data no longer exist, we will securely destroy or anonymize your personal data.

Your options

You can make choices regarding our ability to contact you or send you marketing-related information through your Personal Page. Communication Preferences You can control the methods by which we communicate with you regarding your account or your purchasing or selling activities in [Personal Information > My Info/Settings]. You can also control your inter-member communication preference settings in [Personal Information > My Info/Settings > Blocking Service]. Marketing If you do not want to receive marketing communications from us, you can opt out of receiving marketing communications through the link in the email and SMS you receive, change your communication preferences in [Personal Information > My Info/Settings > My Info], or specify your communication preferences by contacting us directly. We would like to remind you that we do not share your personal data with third parties for their marketing purposes without your explicit consent. Sign in When you sign in to your account, your account remains active for a specific period of time. If you use a public or shared computer, we recommend that you do not remain logged in. As long as you remain logged in, you will be able to view, access, and perform transactions within your account without requiring any further permission. This will also apply to other users of the computers/browsers you are logged in to. Transactions and account activities that you or other users of these computers/browsers may engage in include, but are not limited to, any transaction:

Complete the purchase or add other items to the cart;
Viewing My Special page;
View and edit the "Products That May Interest You" section and My Views;
View order information;
Providing feedback;
Viewing profile page;
Sending messages between members;
To undertake post-sale activities such as cancelling orders, requesting returns or making claims.

If you attempt to change your password, user ID, update other account information, or perform any other account activity not listed above, you will be required to enter your password. You can terminate your session by logging out and/or clearing your cookies as usual. If your browser privacy settings are properly enabled, simply closing your browser will also terminate your session. If you use a public or shared computer, you should log out and/or clear your cookies by following the instructions in your internet browser's "help" file when you finish using our Services to protect your account and personal information. Withdrawal of Consent If you withdraw your consent to the use or disclosure of your personal data for the purposes set forth in this Privacy Notice, you may not be able to use some or all of our Services. Because the information requested from you is required to provide the Services and perform the activities described in this Privacy Notice, without such information, we may not be able to fully and completely provide customer support and all of our Services as described in our User Agreement.

Access

We take appropriate measures, including the following, to ensure that the personal data we collect is accurate and up to date, and that you can access it and correct it where necessary.

If your personal data changes or is incorrect, we kindly ask you to update it without delay.
If you post a public posting/content, you may not be able to change or delete it. Upon your request, we will close the account and cease displaying your personal data as soon as reasonably possible in accordance with your account activity and applicable legislation.
We will respect your legal rights regarding access, modification, or deletion of your personal data. To exercise your rights regarding your personal data, you can contact us by following the instructions in the Contact Us section below. You can also visit the Your Rights section for more information.

Sharing of Personal Data

We may share your personal data with other members of the eBay Inc. group of companies or with third parties, such as business partners from whom we receive services and/or collaborate to carry out the activities described in this Privacy Policy. These sharings will occur after we have completed security assessments and analyses of these third parties and companies. The purpose of our sharing may be to provide access to our Services, comply with our legal obligations, ensure the enforcement of our User Agreement, conduct our marketing and advertising activities or facilitate your purchase and sale transactions, or prevent, detect, minimize, and investigate fraudulent or illegal activities related to our Services. We disclose personal data to the relevant and necessary parties to fulfill the specific purposes listed below. As stated above, we do not transfer your personal data to third parties for marketing and advertising purposes without your explicit consent. We may disclose your personal data to the following parties for the following purposes: Members of the eBay Inc. group of companies, who may use your personal data for the following purposes.

To provide content and services such as registration, transaction and customer support;
To help detect and prevent potential fraud, suspicious and illegal transactions, violations of our User Agreement, and data security breaches;
To provide you with personalized and more relevant advertising;
To guide decisions about products, the Site, applications, Services and marketing communications. Members of the eBay Inc. group of companies will only use your personal data to send you marketing communications if you have consented to such communications being sent to the relevant group company or site.

Service providers and financial institution partners

Your data may also be shared with our third party service providers located in Turkey or abroad to help us prevent, detect, minimize and investigate potentially illegal or suspicious transactions, violations of our User Agreement, fraud and/or suspicious transaction violations, member and rewards programs, co-branded credit cards, serve personalized ads, provide payment processing services and other business operations.
Your data may also be shared with third-party financial institutions that may offer you financial products to provide you with shared content and services, such as registration, transaction processing, and customer support. These third-party financial institution partners will only use your personal data to send you marketing communications if you have requested their services and consented to their use.

Law enforcement, legal proceedings, official authorities and legal authorities

We may share it to comply with legal requirements, enforce our User Agreement, respond to claims that any content violates the rights of others, or protect anyone's right or safety.
We may also share data with law enforcement or government authorities or authorized third parties in response to a verified request related to a criminal investigation or suspected illegal activity, or other activities that may expose us, you, or any of our users to legal liability. In this context, we will only disclose information we believe is relevant to the investigation or related review, such as name, city, zip code, phone number, email address, user ID history, IP address, fraud complaints, purchase history, and listing history.
We may also share information such as information regarding late or unpaid payments or other defaulted payments on your account, which may be reflected in your credit report or file, with credit institutions authorized by applicable legislation.
In order to prevent or stop intellectual or industrial property rights violations, we may share information about the relevant users (city, postal code, telephone number, e-mail address, user ID history, IP address) with the participants of the program (rights holders) within the scope of the Rights Holders Protection Program, if they accept the necessary commitments and agreements regarding the program.
We may also share personal data with third parties involved in legal proceedings, such as in response to a subpoena, court order, or substantially similar order, or if we believe in good faith that such action is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
We would also like to remind you that we are obliged to share your personal data with the prescribed competent authorities in accordance with the applicable legal regulations, particularly the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed Through These Publications and the Law No. 6563 on the Regulation of Electronic Commerce.

When you conduct transactions with other eBay Inc. Group Company Users or GittiGidiyor users authorized by you or through your use of our Services, whether domestically or internationally, other users are required to request information necessary to complete the transaction, such as your name, account number, email address, contact information, shipping and billing address, customs clearance, delivery, and billing of products purchased/sold through our site, and other information necessary to support the security and safety of the transaction, and we will only provide such information to other users through our platform for the purposes specified above. If any transaction is blocked, unsuccessful, or subsequently invalidated, we may also provide details of the failed transaction to other users. Other users who receive your information are not permitted to use this information for purposes unrelated to the transaction, such as contacting you for marketing purposes, without your explicit consent. Contacting users with unsolicited or threatening messages constitutes a violation of our User Agreement.

Change

If we merge with or are acquired by any other company, we may share information with those companies in accordance with our global privacy standards. In such a case, we will require the new merged entity to comply with this Privacy Notice regarding your personal data. If your personal data is collected, used, disclosed, or stored for any purpose not covered by this Privacy Notice, you will be notified in advance of the processing of your personal data for the new purposes. If you do not accept these changes, you can terminate your membership by going to [My Personal Information/Settings].

Security

We protect your information by taking appropriate technical and administrative security measures to reduce risks such as personal data loss, misuse, unauthorized access, and unauthorized transfer. Among the measures we employ are next-generation security layers, firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. If you suspect your account has been misused, please contact us by following the instructions in the Contact Us section below. We recommend that you use unique numbers, uppercase and lowercase letters, and characters in your password, and that it has not been used on any other site. You should not share your password with others. If you share your password with others, you will be responsible for all transactions and actions taken by those individuals under your account. We would like to remind you that losing control of your password may result in losing control of your personal data.

Important Information

This section contains some additional important information regarding your use of our Services. There are a few other important privacy-related details we need to address regarding your use of our Services: What happens when you share your personal data on the Site or in our applications? Other users can access the information you share through GittiGidiyor. For example, other users can see your offers, purchases, products you sell, sellers you follow and feedback, ratings/reviews, and related comments. Other users can also see the information you choose to share on your profile. Your user profile is public. Your user account is linked to all your GittiGidiyor activities. Reports of suspicious activity sent to other users and violations of the Site refer to your user account and specific products. Therefore, if you link your name to your user account, those to whom you disclose your name will be able to personally identify your GittiGidiyor activities. To protect your privacy, we only allow other users limited access to your financial information, such as your first name, last name, address, email, or phone number, and only to the extent necessary to process your transactions. However, when other users are involved in the transaction, they will have access to each other's name, user ID, email address, and other contact information. How should you use the information you obtain from GittiGidiyor? When you conduct transactions with other users, we obtain or provide you with the other user's personal data (such as name, account number, email address, contact information, and shipping and billing addresses) to enable you to complete the transaction. You are obligated to inform other users of your privacy practices and to respect their privacy. In all cases, you must allow other users to have themselves deleted from your database and provide them with the opportunity to review the information you have collected about them. You may use the personal data to which you have access only for purposes related to GittiGidiyor transactions, other services offered through GittiGidiyor (such as escrow, shipping, fraud reports, and member-to-member communications), or for purposes for which the users to whom the information belongs have given their express consent. Any other use of the personal data of users to whom you have access constitutes a violation of this Privacy Statement and our User Agreement. We do not tolerate misuse of our Services, including spam or threatening emails and text messages. You are not permitted to add users to your address book (email or postal mail), call them for commercial purposes, or send SMS messages to them without their express consent, even if the users have purchased products from you. Sending spam or threatening emails and text messages is against our User Agreement. You can report spam or fraudulent emails and text messages related to GittiGidiyor by contacting Customer Service . Third-Party Privacy Practices This Privacy Notice applies only to the use of the personal data we collect from you. If you disclose your personal data to others or are directed to third-party websites, their privacy notices and practices will apply. If you provide your personal data to third parties, we cannot guarantee the privacy and security of your personal data, and we recommend that you evaluate the privacy and security policies of those with whom you share your personal data before engaging in any transaction or sharing any personal data. This also applies if the third parties to whom you disclose your personal data are bidders, buyers, or sellers on our sites.

Your rights

In addition to your rights under the Access section:

By contacting us within the scope of Personal Data Protection Law No. 6698, you can learn whether your personal data has been processed and, if so, request information about it. Thus, in accordance with Article 11 of Personal Data Protection Law No. 6698,
You can learn whether your personal data is being used in accordance with the purpose for which it was processed;

You can learn to which third parties your personal data may be transferred domestically or abroad;
You may request that your incomplete or inaccurately processed personal data be corrected, or that your personal data be deleted, destroyed, or anonymized if the reasons requiring processing no longer exist. You may also request that such corrections, destruction, or deletion be notified to third parties to whom your personal data has been transferred;

You can exercise your right to object to your personal data being processed and your right to seek compensation if you suffer damage. If you would like more information about privacy and personal data protection, we are ready to assist you through Customer Service. GittiGidiyor, which has always prioritized protecting the privacy and security of your information, will notify you when it implements other solutions and support mechanisms through which you can exercise the rights outlined above. To exercise your rights, please contact us by using the information provided in the Contact Us section below.

If you have any questions or complaints regarding this Privacy Notice or if you wish to exercise your rights under this Privacy Notice or applicable legislation, you can contact us by submitting a written request to My Office İş Merkezi, Çiğdem Sok., No: 1/14, 34746 Barbaros Mah., Ataşehir, İstanbul or through Customer Services .

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